Starr’s Crisis Management division is primed and ready to understand and promptly deal with threats before, during, and after an incident with an array of products and services.

We partner with Crisis24, the world’s leading end to end risk management provider. Crisis24 provides in-depth intelligence, planning and training, as well as swift and actionable responses for our clients.

Learn more about Crisis24

Highlights
Contaminated Products

Designed to help growers, manufacturers, packagers, wholesalers, retailers, importers and distributors of food & beverages and other topical and ingestible products manage threats to their products, brands, reputation and financial sustainability.

Target Risks

  • Snack Foods
  • Soups, Sauces, Dressings, and Canned Goods
  • Confectionary Products and Baked Goods
  • Dairy Products
  • Produce including Growers, Coops, Marketers, and Distributors
  • Ingredients and Flavoring
  • Meat, Poultry and Seafood Products
  • Prepared meals
  • OTC Pharmaceuticals, Nutraceuticals, and Supplements
  • Cosmetics, Personal Care, and Hygiene Products
  • Beverages including Alcoholic and Carbonated
  • Pet Food

Coverages Available

Insured Event Triggers
  • Accidental Contamination
  • Government Recall
  • Malicious Product Tampering
  • Product Extortion
  • Adverse Publicity
Covered Losses
  • Crisis Consultant Costs
  • Pre-Incident Consultant Costs
  • Business Interruption Expenses
  • Destruction Costs
  • Insured Product Extortion Cost
  • Pre-Recall Expenses
  • Recall Costs
  • Redistribution Costs
  • Rehabilitation Expenses
  • Replacement Costs

Additional Coverages Available

  • Customer Loss of Gross Profit or Third-Party Recall Liability
  • Intentionally Impaired Ingredients
  • Product Refusal
  • Forensic Accounting and Claims Services
  • Non-Compliant Kosher Products
  • Consultant Service Product Boycott & Border Rejection
  • Unsubstantiated Recall Costs Amendatory Endorsement
  • Investigation Expenses Amendatory Endorsement
  • Additional endorsements available upon request
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Product Recall

Helps protect manufacturers, packagers, retailers, importers and distributors of consumer goods and component parts from a wide range of potential events which could have a devastating impact on business.

Target Risks

  • Home Appliances, Office Products and Furniture
  • Kitchen and Cooking Accessories
  • Packaging Manufacturers including Glass and Cans
  • Clothing Apparel and Footwear
  • Jewelry and Fashion Accessories
  • Consumer Electronics and Lighting
  • Sporting and Recreational Equipment
  • Communications Equipment
  • Cleaning Products
  • Chemicals products

Coverages Available

Insured Event Triggers
  • Recalls Resulting from Product Defect
  • Malicious Product Tampering
  • Insured Products Extortion
Covered Losses
  • Crisis Consultant Costs
  • Business Interruption Expense
  • Destruction Costs
  • Insured Product Extortion Costs
  • Pre-Recall Expenses
  • Insured’s Product Recall Costs
  • Redistribution Costs
  • Rehabilitation Expenses
  • Replacement Costs
  • Defense Costs

Additional Coverages Available

  • Customer Loss of Gross Profit or Third-Party Recall Liability
  • Impaired Property Coverage
  • Forensic Accounting and Claims Services
  • Additional endorsements available upon request
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Restaurant Secure

Starr’s Restaurant Secure Insurance policy is designed to address risks that restaurant owners, franchisors, and franchisees face.

Target Risks

  • Fast Food Restaurants
  • Casual Dining
  • Fine Dining
  • Cafeteria
  • Catering

Coverages Available

Insured Event Triggers
  • Accidental Contamination
  • Malicious Product Tampering
  • Insured Property Damage Extortion
  • Public Health Scare
  • Insured Security Crisis
Covered Losses
  • Crisis Consultant Costs
  • Pre-Incident Consultant Costs
  • Investigation Expenses
  • Loss of Gross Revenue
  • Extra Expense
  • Insured Property Damage Extortion Costs
  • Withdrawal Costs
  • Rehabilitation Expenses
  • Replacement Costs

Additional Coverages Available

  • Franchise Coverage
  • Inoculations, Vaccinations and Testing Endorsement
  • Forensic Accounting and Claims Services
  • Additional endorsements available upon request
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Kidnap, Ransom & Extortion

Starr’s Kidnap, Ransom & Extortion policy is tailored to protect your organization and meet your Duty of Care obligations domestically and internally from variety of security risks including threats and extortions. We offer an independent expert consultancy support (before and after an incident) and provide reimbursement for the potentially devastating effects resulting from a covered event.

Target Risks

  • Financial Services
  • Construction
  • Technology
  • Law Firms
  • Professional Services
  • Manufacturing
  • Entertainment/Media/Sports
  • NGOs and Charity Organizations
  • Oil and Gas
  • Education Institution
  • Mining
  • House of Worship

Coverages Available

Insured Event Triggers
  • Kidnapping
  • Extortion
  • Wrongful Detention
  • Hijacking
Covered Losses
  • Ransom Monies
  • In-Transit Loss of Ransom Monies
  • Pre-Incident Crisis Consultant
  • Crisis Consultant and Advisory Costs
  • Judgements, Settlements, Defense Costs and Personal Accident Benefit
  • All Other Expenses

Additional Coverages Available

  • Evacuation and Repatriation
  • Express Kidnapping
  • Threat Assessment
  • Child Abduction
  • Hostage Crisis
  • Disappearance
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Workplace and Political Violence Response

Designed to meet your Duty of Care obligation as well as protect your organization. We provide coordination for related and necessary consulting services to help a business look for signs, prepare in case an incident arises and restore operations following a covered event.

Target Risks

  • Public Companies
  • Retailers
  • Hospitality
  • Manufactures
  • Distributors
  • Commercial Real Estate
  • Much more

Excluded Classes

  • Cannabis
  • Education Institutions
  • Section 8 Real Estate locations
  • Nightclubs
  • Venues
  • House of Worship

Coverages Available

Political Violence and Terrorism (con-certified)
  • Property Damage
  • Third-Party Liability
  • Debris Removal
  • Expert Fees
  • Defense Costs
  • Threat Response
  • Net Income Loss
Workplace Violence Expense
  • Workplace Violence Expenses
  • Stalking Threat Expenses
  • Net Income loss
  • Temporary Relocation
  • Loss of Life
  • Defense Costs
Crisis Response Expense
  • Crisis Management Loss
  • Crisis Response Costs
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Disclaimer
Coverages described herein are underwritten by Starr Indemnity & Liability Company or Starr Surplus Lines Insurance Company. Starr Insurance is a marketing name for the operating insurance and travel assistance companies and subsidiaries of Starr International Company, Inc. and for the investment business of C. V. Starr & Co., Inc. and its subsidiaries. The coverages described in this document are only a brief description of available insurance coverage. It is intended for general information purposes only and does not provide any guidance regarding specific coverage available or any claim made thereunder. Any policy described herein will contain limitations, exclusions and termination provisions. Not all coverages are available in all jurisdictions. For costs and complete details of specific policy coverage, please contact an insurance professional by sending an email to the address provided above.